Frictionless Despair: Customer Experience Engineering and the Erasure of Brand Loyalty

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Frictionless Despair: Customer Experience Engineering and the Erasure of Brand Loyalty

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Brand epubli
EAN
  • 9783565559343

Tucker & Company

Frictionless Brand Experience

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The Curated Experience: Engineering Customer Service to Build Loyalty

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The Loyalty Factor: Building Employee, Customer and Brand

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Kogan Page

Creating Customer Loyalty: Build Lasting Loyalty Using Experience Management

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