kenable Call Centre Telephone Handset/Headset Training Adapter Mute/Volume/Record

DUAL HEADSET CONNECTION - Splits one telephone handset port into two RJ10 4P4C sockets, enabling supervisor and trainee to listen simultaneously for effective side-by-side call centre training INDEPENDENT MUTE CONTROLS - Two separate mute buttons allow trainer or advisor to individually join or leave conversations without disrupting the call, perfect for listen-in monitoring or takeover scenarios ADJUSTABLE VOLUME & RECORD OUTPUT - Built-in volume control lets you balance audio levels, whilst 3.5mm jack socket (cable included) connects to recording devices for quality assurance and compliance COMPATIBLE WITH MAJOR HEADSETS - Works with all standard telephone headsets featuring RJ10 4P4C connectors, accommodating most call centre equipment from leading manufacturers without additional adapters COMPACT CALL CENTRE SOLUTION - Lightweight, stylish unit stores easily when not in use, providing professional training capabilities for busy customer service environments and contact centres