Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to Senior Executives

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to Senior Executives

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Measuring ITSM: Measuring, Reporting, and Modeling the IT Service Management Metrics that Matter Most to Senior Executives

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Brand Trafford
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  • 9781490719450

Van Haren Publishing

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