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Pages: 208, Edition: 1, Hardcover, Wiley
Prices were last updated on: 20-03-2026, 12:32
BCS, The Chartered Institute for IT
Service Design: A practical guide to creating customer centric services
Optimizing the Customer Experience to Drive Retention
Independently Published
The Customer Experience Playbook: A practical guide for leaders
Our Knowledge Publishing
Industrial Engineering applied to Service: A Systemic Approach Optimizing Processes, Quality and Customer Experience
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