The Contact Center Team Leader Field Guide: Practical Coaching Scripts, Daily Systems & a 30-Day Plan

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Pages: 64, Paperback, Independently published

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Compass Publishing

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Jossey-Bass

the CCL Handbook of Coaching: A Guide for Leader Coach (The Center Creative Leadership)

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The Living Systems Field Guide: A Practical Guide for Complex Households

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The 70-30 Split: A practical Guide to Motivation, Leadership, and Coaching

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