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Pages: 122, Paperback, Independently published
Fire Starter Publishing
the HCAHPS Handbook 2: Tactics to Improve Quality and Patient Experience
Cambridge University Press
Practical Operating Theatre Management: Measuring and Improving Performance Patient Experience
CREATESPACE
CGCAHPS & HCAHPS Breakthrough: Coaching Health Care Providers for Success with the Patient Experience
Healing HealthCare Systems, Inc.
Improving the Patient Experience: One Person at a Time
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