the Human on Other End of Line: How Telecom Companies Win by Putting Customers at Center Everything They Do

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Pages: 117, Hardcover, Independently published

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Harvard Business Review Press

Uncommon Service: How to Win by Putting Customers at the Core of Your Business

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Uncommon Service: How to Win by Putting Customers at the Core of Your Business

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CLEARED FOR TAKEOFF: How Airlines Win by Putting Passengers at the Heart of Everything

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CLEARED FOR TAKEOFF: How Airlines Win by Putting Passengers at the Heart of Everything

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