the New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of Ritz Carlton Hotel Company

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Pages: 304, Hardcover, McGraw Hill

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Brand McGraw-Hill Education
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  • 9780071548335

McGraw-Hill Education

the New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer...

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David Vitolo

the Superior Service of Ritz-Carlton

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Prescription for Excellence: Leadership Lessons Creating a World Class Customer Experience from...

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Lead in the Moment, LLC

Line Level Leadership for Hospitality - The Customer Experience

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