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Accessibility: Make every call easier with clear, built-in hold and call answer buttons. Connectivity: Work hassle-free with USB-A and USB-C connectors right on the cable Integration: Works with Avaya, Genesys, & Cisco call center platforms Acoustic Protection: Save hearing across the organization with acoustic protection that manages safe volume Acoustic Protection: Save hearing across the organization with acoustic protection that manages safe volume Single ear wearing style for those who prefer to leave one ear open.